Shipping Has Reopened
We are happy to announce that shipping has resumed for Spring 2026
Because our products are packed in glass jars, they are vulnerable to freezing temperatures during transit. It’s important to note that courier companies do not provide insurance coverage for glass shipments, and as a small business we cannot absorb losses from broken jars.
To help protect your order, we monitor temperatures along the shipping route and at the destination. If weather conditions in your area are too cold, we may hold your order briefly until it is safe to ship.
Thank you for your patience and for supporting small-batch, handcrafted pickles. Your pickles deserve safe travels! 🥒💚
If you have any questions, please email us at thebigpickle@canadapickles.ca.
Thank you for understanding — your pickles deserve safe travels! 🥒💚
UNEXPECTED INVENTORY OUT-OF-STOCK ITEM POLICY:
At The Canadian Pickle Emporium, every jar is handcrafted in small batches with care—and sometimes that means we run into unexpected inventory shortages. If an item you’ve ordered is temporarily out of stock, we’ll do our best to substitute with a similar product of equal or greater value, or we’ll contact you directly to offer options.
Rest assured, we’ll always make it right—whether that means a thoughtful substitution, a refund, or a little something extra in your order as a thank-you for your understanding.
Thank you for supporting small-batch, locally made goods. Your patience means the world to us!
FAIR WEATHER DAMAGED JAR POLICY:
We take great care in packaging your order to ensure it arrives safely. However, despite our best efforts, occasional damage during transit can occur. If you receive a jar that has been damaged, please follow these steps:
Notify Us Promptly: Contact us within 24 hours of receiving your order.
Provide Evidence: Send us clear photos of the damaged jar(s), including the packaging, so we can assess the issue and improve our shipping process.
Resolution Options: Based on the situation, we offer the following resolution:
Refund Policy: As a gesture of goodwill, we will provide a 50% refund for any damaged item(s), excluding the original shipping cost. Because of the delicate nature of our glass-filled products, couriers do not offer insurance on our shipments, so we are unfortunately unable to cover full replacement costs.
We value your satisfaction and will work with you to ensure a positive experience. Thank you for your understanding and support!